Key Staff
Project Manager: Nicky Thomson
Project Supervisor: Annemarie Blair
Befriending Supervisors: Jeanette Gaughan and Carole Stewart
Telephone Befrienders:
Andy, Joan, June, Dougie, Andrew, Bernie, Courtney and Neil
Staff Training
Telephone Befrienders are highly trained. They need to be. We don´t know what situation we´ll meet when w make a Good Morning call from a member losing a loved one or being told that their cancer has returned, to someone who has thoughts of suicide.
We go beyond the introductory level of effective communication skills and train staff in mental health awareness eg Applied Suicide Intervention Skills Training, safeTALK and Mental Health First Aid, and how to communicate with someone with dementia.